Seventy-five percent of the people with whom we interact with have preferences different from our own. It is important to be flexible and tailor speech, body language and approach so that others become more open to listen and accept ideas. This is especially important in critical business situations, during the sales process, problem solving, working...
Time and again Training and Development professionals over a decade of projects across dozens of industries tell us that employees perceive their managers don’t fully understand and support what they learn in training. So, a few weeks ago, we presented a webinar on how to build manager involvement. At the same time, we put out...
New Year, New Leader! Many see the beginning of a new year as a “refresh button”, setting new goals with new sights to accomplish in the upcoming twelve months. Have you made professional resolutions for yourself? Will 2017 be the year that you see yourself becoming a leader that is conscientious of others in a...
HR and Talent Management professionals have a challenging task: they have to know their own professions, while at the same time deeply understand the businesses in which they work. This dual level of professionalism is expected of their roles, and is especially important when HR and Talent Management professionals are crafting strategic plans and budgets...
Fall is often a time we review and begin planning for the next year. As you plan for 2021, consider these top six areas that training and development professionals implement to support their organizations.
On-boarding is a critical process to create fully contributing, engaged leaders in your workplace. Even the most experienced of leaders can benefit from a structured on-boarding process. Here is one we often recommend for clients. PHASE 1: Identification This phase occurs during the selection process and the action-items below should be completed through your...
We are tasked with creating great leaders—often without great resources! One way to gauge how significant the task will be is to complete this quick checklist. The results will give insight into what gaps you will have in creating and implementing talent development initiatives.
Sometimes the decision as to whether to develop your own 360-feedback tool or partner with a vendor is difficult to make. In this article, we examine some of the key criteria points to use in your decision making.
HR and training professionals in industry, government agencies, and not-for-profit organizations invest heavily in creating and maintaining performance management systems—and we hope to these systems will create high performers from our employees. While we set up and are the keepers of these systems, we aren’t the main beneficiary or user of the system—managers and their...
Acknowledgement is an important action for everyone to take. Whether it is feedback to a team member, reinforcement of an agreement that someone has met or encouragement for trying a new skill, this quick reference tool is a great reminder of how to give meaningful and supportive feedback. Acknowledge & Reinforcement Quick Card Tool
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