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Managing your Manager

Being a success in any role means that you need to be able to manage your own work and manage your manager. We need to get results with our peers, team members and internal partners, but especially with the manager we report to. Statistics tell us that we won’t be satisfied and engaged if we...

Better (or Worse) Than They Think They Are: Helping Employees Have a Realistic View of Their Performance

As leaders, one of the most important ways to develop team members and build performance is giving specific, targeted feedback–either on-the-spot or through more formal means such as performance reviews and coaching sessions. While most leaders know the value in robust feedback, they also are challenged with providing it. Challenges in Giving Feedback For instance,...

The Benefits of Training Administration

There is a direct correlation between the training administrative process and the learner’s overall experience. The way learning is implemented, the consistency of the administration process, the impressions created during rollout, the communication clarity and efficiency all contribute to the ability and willingness of participants to learn. The learner’s experience is directly related to learning...

The 7 Mistakes You Make When Writing For Business

Emails, slide presentations, letters and reports: in a single workday we are surrounded with important situations where word choice, phrasing and punctuation matters. Prospects decide whether your organization can be attentive to their needs because of your (hopefully!) error-free emails. Senior leaders give support to your projects based upon the clarity and structure of your...

Success as a Trainer: The Competencies Needed

As training and development professionals, we often spend a lot of time in the classroom. Because of this, we have a variety of experiences with seeing facilitators in action—some positive, some not-so-positive. Our participants may tell us what they like on evaluation forms, but that doesn’t really define the competencies that make a facilitator shine....

Using Managers as Trainers

Using managers as trainers sounds like a great idea. We know that using managers to lead training creates credibility for the training and builds a network of front-line champions for greater commitment. But there are a number of challenges that can get in the way of success. Challenges The challenges of using managers as trainers...

Individual Development Plans: Content and Uses

Recently, we were working with a client to define content to be included in a front-line leadership training program. Surprisingly, we discovered that we didn’t have a common definition of individual development plans. For the client, an IDP meant a specific plan to improve performance, usually because the individual wasn’t meeting performance goals. For us,...

The Cascading Effect of Leaders Who Take Care of Themselves

Combatting stress and building more activity into your day are two crucial steps to wellbeing and becoming more resilient, but who really reaps the benefits? When you take care of wellbeing, you increase your efficiency, better manage problems and change and produce higher-quality, more innovative results. Great for you, but also great for your employer....

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