Many organizations promote their leaders from within their companies; still others select leaders from outside. In both of these cases, the new leaders face challenges and opportunities: establishing open and direct communication with peers and employees, managing performance, coaching, staffing their units, and facilitating effective problem-solving meetings. When presented with skills in handling these issues successfully, new leaders are able to affect results much more quickly and with more confidence than when left to learn on the job. This program ensures new leaders have practical, usable, skills for handling the day-to-day issues they will face in a position of leadership.
